Return Policy

We’re sorry to hear you’re not satisfied with your order! We want to make the return process as smooth as possible for you.

Return Policy

You can return your order within 30 days of receipt. Please note that return shipping costs are the responsibility of the customer. Our warehouse is located in Asia, so be aware of potential shipping costs. The cost of return shipping typically ranges between $20 and $40. We recommend using a Track & Trace service for your return, as we cannot be held responsible for lost returns.

Follow these 3 simple steps to return your product:

Step 1: Contact Us
Email us at  [COMPANY EMAIL] with your order number and the reason for your return. We’ll guide you through the next steps.

Step 2: Send Your Package
Once you’ve received instructions from us, return the items to the address we provide. Make sure to use a shipping method with a Track & Trace code. As the sender, you are responsible for the return, so we strongly recommend choosing a traceable shipping option.

Step 3: Receive Your Refund
Once we receive your return in good condition, we will process the refund to your bank account within 14 business days.

Cancellation Policy

We understand that sometimes you may reconsider your purchase. However, please be advised that cancellations are possible within 24 HOURS of ordering.

For any questions or assistance, contact us at support@orevano.com

Important Notes:

  • To be eligible for a refund or exchange, the returned product must be in its original condition with all labels and tags attached. The product should show no signs of use.

  • We reserve the right to refuse returns if we believe the items have been used or damaged beyond our control.

  • All returns are sent to our central warehouse in Asia at the customer’s expense.

If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If you have any questions or need further assistance, feel free to contact us at support@orevano.com

 

About Me

I’m genuinely so happy you’re here

I’m Sara Orevano, 27 years old, and this is more than just a store to me - it’s my passion, my dream, and my way of helping women feel confident, put-together and beautiful every single day.

Because a handbag isn’t “just a bag.”

It’s something you carry through life.

On busy mornings, spontaneous weekend plans, workdays that never end, and those moments where you simply want to feel like… you again.

How it all started

For years, I kept noticing the same thing - in myself and in so many women around me:

We want a bag that looks stunning…
But also feels right.

Not something that screams “trendy for a season” and disappears.

But something timeless. Something that adds that quiet confidence.

A bag that makes you stand a little taller and think:

“This fits me.”

That’s when I decided to create a place where women can find handbags that feel personal - where every piece is chosen with intention, care and love.

Why I love what I do

I love handbags because they’re not only part of your outfit…

they’re part of your story.

A handbag holds your day: your phone, your plans, your essentials, your life.

And in a way, it holds you too.

To me, a beautiful bag is a small act of self-love.
It’s choosing quality. It’s choosing elegance.
It’s choosing yourself - even when life is busy.
And I truly believe every woman deserves that feeling.

 

What you’ll find here

My collection is made for women who love:

- Effortless elegance

- Feminine, timeless style

- Quality that feels luxurious

- Bags that work with real life (not against it)

Whether you’re heading into the city, going out for brunch, travelling, or simply want to elevate your everyday look…

I want you to feel that little spark when you open your package and think:

“This is exactly what I’ve been looking for.”

 

A little promise from me

I want shopping here to feel easy, safe and personal.

When you order from my store, you’re not ordering from a random brand.

You’re supporting a real woman - with a real dream - who truly cares about what you receive.

Thank you for being here, and for letting my bags become part of your life.

I can’t wait for you to find the one that feels like you.

With love,

Sara Orevano 🤍

Explore The Collection